How Are We Doing?

We want to provide the best service to our customers, which is why we need your help! Your feedback will allow us to improve our services so that they better meet your needs.

Were you the passenger on this reservation?

What was the type of trip you used us for?

What was the level of courtesy and professionalism of the staff answering the phone? (Rate from 1-Worst to 5-Best)

How helpful and knowledgeable was the staff in making your reservation? (Rate from 1-Worst to 5-Best)

Was your call answered promptly? (Rate from 1-Worst to 5-Best)

Was your Chauffeur on time for your pickup? (Rate from 1-Worst to 5-Best)

Was your Chauffeur's appearance neat and professional? (Rate from 1-Worst to 5-Best)

Did your Chauffeur open the door for you? (Rate from 1-Worst to 5-Best)

Did your Chauffeur assist you with your luggage? (Rate from 1-Worst to 5-Best)

Was your Chauffeur prepared and familiar with you itinerary? (Rate from 1-Worst to 5-Best)

Was the amount of talking by your Chauffeur appropriate? (Rate from 1-Worst to 5-Best)

Did your Chauffeur drive you in a safe, comfortable manner? (Rate from 1-Worst to 5-Best)

What was the level of courtesy and professionalism of your Chauffeur? (Rate from 1-Worst to 5-Best)

Was the vehicle clean inside and out? (Rate from 1-Worst to 5-Best)

What was overall level of satisfaction pertaining to the vehicle? (Rate from 1-Worst to 5-Best)

How would you rate your overall experience? (Rate from 1-Worst to 5-Best)

We encourage you to send us additional comments about your experience to help us serve you better.

Would you recommend us to friends, family and business contacts?

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Customer Feedback Survey

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